Our Membership Model
Membership at The Lown Group
A multispecialty membership model that honors our legacy of patient care by prioritizing meaningful relationships and personalized evidence-based medicine. Members choose from Primary Care, Cardiology, or Combined memberships.
Based in
metro Boston
Affiliated with
- Brigham and Women’s Hospital
- Mass General Brigham
- Newton-Wellesley Hospital
Part of the
Mass General Brigham network
50+
YEARS OF RELATIONSHIP-CENTERED CARE
For more than fifty years, The Lown Group has been built on one belief: that exceptional medicine starts with truly knowing your patient.
Membership options
Patients select the membership that best fits your care needs. Both Primary Care and Cardiology memberships can be held together, with the two coordinated as a single integrated plan.
Primary Care
For individuals seeking a dedicated Primary Care physician for their general health, preventive, and chronic condition management needs.
Preventive, wellness, and urgent visits
Accessible, unhurried care
Chronic condition management
Cardiology
For individuals with cardiovascular needs seeking a dedicated cardiologist who manages their heart health over time.
Risk assessment and prevention
Management of acute and chronic cardiac conditions
Heart health monitoring
Primary Care & Cardiology
Combine both memberships for seamless, coordinated care and a comprehensive approach to your overall health.
Everything included in both memberships
Integrated care planning
Shared care team coordination
Your benefits
Our smaller practice size and membership model allow us to provide the following benefits to our members.
Unmatched communication
Direct access to your physician via phone, text, email, paging, or Patient Gateway, including after-hours contact for urgent concerns.
Care team
Beyond your physician, your care team includes a dedicated medical assistant, practice coordinator, and advanced practice provider.
Personalized attention
Each person is unique. We explore all factors that can influence your health, and together we determine the best approach.
Limited panel size
Intentionally limited panel size allows for meaningful visits and enduring relationships with your physician.
Strength assessment and VO2 Max*
One-on-one guidance from our onsite exercise physiologists.
Evidence-based lifestyle medicine
Our care model integrates the pillars of nutrition, exercise, sleep, mental health, and fostering social community.
Connection to specialists*
Whether at The Lown Group or in the community, our professional relationships help connect patients with highly regarded specialists when additional expertise is needed.
On-site testing*
On-site cardiovascular testing and body composition analysis at our Wellesley location.
On-site phlebotomy*
Have your labs drawn on site during your visit.
Connection and education
Stay up to date with our full library of newsletters and webinars.
Location
A convenient Wellesley location with free parking and beautiful walking paths steps away.
Insurance information
Commercial insurance patients
Commercial insurance medical office visit charges are not included in annual membership fees. Insurance will be billed for all covered services. Patients will be responsible for deductibles, co-pays, and exclusions in accordance with individual insurance plan guidelines.
As medically indicated, The Lown Group physicians will make it a priority to refer you to in-network physicians for necessary consultations and to in-network facilities for diagnostic tests and hospitalizations.
Medicare patients
The Lown Group will submit claims to Medicare and to your supplemental insurance on your behalf for Medicare-covered services. Patients will be responsible for deductibles, co-pays, and exclusions in accordance with individual insurance plan guidelines.
The annual membership fee is intended to include only services as described herein that are not covered by Medicare and will not be paid for or reimbursed by Medicare.
All testing, labs, and clinical services are billed to insurance and not included in the membership fee.
Frequently asked questions
Below are answers to the questions we receive most often about membership and our practice.
What is the mission of The Lown Group?
To honor our legacy of patient care through a
multispecialty membership model that prioritizes
meaningful relationships and personalized
evidence‑based medicine
How is The Lown Group different from a traditional practice?
We have intentionally limited the size of our practice so that more time can be devoted to each patient's care and individual needs. Our goal is to be available to you when you need us. During business hours you will be able to quickly reach your Lown provider, and when needed, contact them after hours directly through their personal cell phone or email. We also offer members certain non-covered amenities and benefits designed to personalize and enhance your health care experience. Members will have little or no office waiting time. The Lown Group model also enables unhurried medical visits.
What services are provided as a part of my annual membership fee?
Please see the Highlights & Details document for a complete list of amenities and benefits provided to our members. Your annual fee pays only for those non-clinical, non-covered services. Professional services that are covered by Medicare or a commercial insurance plan will be billed separately by The Lown Group, and you will continue to be responsible for any applicable co-pays, deductibles, or non-covered medical services relating to those services.At which hospitals are The Lown Group physicians on staff?
The Lown Group physicians are on staff at the Brigham and Women's Hospital (affiliated with Harvard Medical School) and are part of the broader Mass General Brigham network.What happens if I'm admitted to the hospital?
You will have a care team within the hospital directing your medical care. Your Lown provider is available to talk to your team and serve as a resource to answer any medical questions you or your family may have.What medical record system is used by The Lown Group?
The Lown Group is part of the Mass General Brigham (MGB) network and EPIC medical record system. Lown physicians and staff have access to EPIC and connected systems. The Lown Group can view specialist notes, surgical reports and labs documented by other MGB providers. Specialists and other MGB care providers can view the notes of Lown physicians as well.Who will cover for my physician if he/she is not available?
When your Lown physician is out of the office or unavailable, a trusted Lown colleague will provide coverage.What if I have an emergency?
Please know that you can contact The Lown Group at any time. However, if you have a life-threatening emergency, call 911 immediately. You can then call The Lown Group or ask the hospital personnel to contact us so we may assist in your care. If you have a non-urgent problem, feel free to contact us first.What should I do if I become ill while traveling or away on an extended vacation?
If the problem is minor, call us first. However, if you have a life-threatening emergency, call 911 immediately, then you can call us.Does The Lown Group have a testing facility on-site?
Yes. Our fully accredited, state-of-the-art testing facility is located on site at The Lown Group. Our testing facility is available to all patients, including those who are not members of our practice. For other tests or specialized procedures, you may be referred to the Mass General Brigham system. Our staff will assist in scheduling these tests.What if I need to see another specialist or a surgeon?
Should you desire, your physician will be available to help you decide which specialist to see and to coordinate such consultations. This will ensure the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.Who is an Advanced Practitioner and what role will they have in my care?
An Advanced Practitioner holds a Nurse Practitioner or Physician Associate degree. Our Advanced Practice Providers (APPs) bring expertise, continuity, and compassion to every patient relationship at The Lown Group. They support your Lown provider for urgent visits and follow ups and are a reliable point of contact for medical questions and guidance. With deep skill in preventive care, diagnostics, and wellness, our APP team helps patients stay healthy, informed, and connected.Do I still need health insurance if I enroll with you?
Yes. Your annual membership fee only pays for the non-clinical, non-covered amenities and benefits that are described in the Highlights & Details document. Neither the fee nor the amenities take the place of general health insurance coverage. You are advised to continue your Medicare or other health insurance program coverage.Will my physician be a ‘Provider’ on my insurance plan?
The Lown Group physicians intend to remain in-network providers for most insurance plans and The Lown Group will bill your insurance directly for professional services that are covered by those plans. (Professional services are not covered by your annual membership fee). If the terms of your insurance plan require a co-pay, The Lown Group is obligated to request payment at the time of service. Even if The Lown Group is not a provider for your insurance plan, we will attempt to refer you to in-network physicians for any necessary consultations and in-network facilities for diagnostic tests and hospitalizations as medically indicated. Those services will likely be covered by your insurance plan.Will my private insurance reimburse my annual membership fee?
The annual membership fee is not reimbursable by your insurance plan.Will my physician be a Participating ‘Provider’ for Medicare?
Yes. The Lown Group will file your claims with Medicare as well as with your supplemental insurer on your behalf, as required by law. Office visit fees that are not reimbursed by insurance will be the responsibility of the patient.Do you bill Medicare for my annual membership fee?
No. The annual fee only includes services and benefits described in the Highlights & Details document that are not covered by Medicare (or any other payer) and that will not be paid for or reimbursed by Medicare.What are my annual membership fee payment options?
Your annual membership fee may be paid by ACH (electronic bank transfer) or credit/debit card, in semiannual or annual installments. The first payment will be processed upon receipt of enrollment. Subsequent payments will be processed automatically, according to your selected terms. Unless we hear otherwise, payments will be processed on a continual basis.What about labs, X-rays, specialists’ fees and hospitalization?
Your annual fee pays for membership in the membership program and for many non-covered benefits. All medical procedures and services, whether performed in The Lown Group or by other providers or health care facilities, will be billed by the performing entity.Will I be required to pay my annual membership fee even if I do not use your services?
Yes. Paying your annual fee allows you to be a member of our practice and to be in touch with us whether you are sick or well. We strongly encourage you to utilize the benefits offered, regardless of your state of health, to help proactively safeguard your well-being.What happens if I move out of the area and need to terminate after I enroll?
Your membership agreement may be terminated after the initial one (1) Service Year, upon 30 days’ written notice to our practice.What if I have a question about The Lown Group or would like to enroll by phone?
Call our Membership Information Line at (617) 651-5950. Our team is available to thoroughly and thoughtfully answer your questions and/or assist with your enrollment.
What if I have questions about my membership after I enroll?
You can access your membership payment information, track invoices, download receipts, or update credit card information quickly and easily, at any time, by using our Membership Portal located at the top-right of our website.
Learn about membership
Our membership includes a thoughtful onboarding process to ensure The Lown Group is the right fit for your care needs. Our team is available to answer questions.
We are currently accepting new patients.
