Be sure to refill your prescription(s) well in advance of when they run out. Refill requests are not an emergency and will only be handled during normal business hours. Please allow two business days for your request to be processed. All prescriptions are written for a 90-day supply with 1 year of refills unless otherwise stated.
Online: via Patient Gateway portal
Information to include
- medication name and dosage
- directions for use
- pharmacy phone number or member ID (for mail order pharmacy)
We will only refill your cardiology medications. Contact your primary care provider for all non-cardiac prescription refills. Coumadin (warfarin) prescriptions must be filled by the medical facility that regulates your dose.
Medical Record Requests
In order to comply with HIPAA regulations, all requests to obtain your medical records must be in writing. To make a request, please:
1. Download and complete the Authorization for Release of Protected Health Information form
2. Fax your request to us at 617-734-5763 or mail it to
Lown Cardiovascular Group
830 Boylston Street, Suite 205
Chestnut Hill, MA 02467
There will be a $15 fee to provide you with a complete copy of your medical records.
Make sure to include your name, date of birth, and all pertinent information. If releasing to another health care provider, add name of provider, fax and phone numbers as well as the mailing address.
As a new, incoming patient, you are responsible for forwarding all pertinent medical records here from your previous provider(s). We cannot access such information for you.