Patient Rights and Responsibilities

Every patient of the Lown Cardiovascular Group has the right to:

  • Be treated with dignity and respect

  • Be assured of privacy and confidentiality concerning information about their medical care

  • Have their questions, concerns and complaints addressed in good faith

  • Make choices and decisions regarding their medical care

  • Be provided with information necessary to give informed consent prior to any procedure or treatment

  • Receive (on request) information about fees and charges and receive an explanation of their bill regardless of the source of payment

  • Receive (on written request) a copy of their medical record

Every patient of the Lown Cardiovascular Group has the responsibility to:

  • Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions

  • Answer questions honestly and accurately

  • Be considerate of other patients, families and staff

  • Respect others' privacy and property

  • Respect Lown Group property and regulations

  • Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage

  • Pay bills promptly

Call 617-732-1318​

© 2017 by The Lown Cardiovascular Group