Patient Rights and Responsibilities

Every patient of the Lown Cardiovascular Group has the right to:

  • Be treated with dignity and respect

  • Be assured of privacy and confidentiality concerning information about their medical care

  • Have their questions, concerns and complaints addressed in good faith

  • Make choices and decisions regarding their medical care

  • Be provided with information necessary to give informed consent prior to any procedure or treatment

  • Receive (on request) information about fees and charges and receive an explanation of their bill regardless of the source of payment

  • Receive (on written request) a copy of their medical record

Every patient of the Lown Cardiovascular Group has the responsibility to:

  • Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions

  • Answer questions honestly and accurately

  • Be considerate of other patients, families and staff

  • Respect others' privacy and property

  • Respect Lown Group property and regulations

  • Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage

  • Pay bills promptly

Find Us

Lown Cardiovascular Group
830 Boylston Street, Suite 205
Chestnut Hill, MA 02467

Our office is easily accessible by public transportation or car, with free on-site parking and no facility fees.

Reach Us

Front Desk: 617-732-1318
Appointments: 617-732-1318
Billing: 617-732-1318


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Office Hours

Monday-Friday (except holidays)

8:00 AM to 4:30 PM