Patient Rights and Responsibilities

Every patient of the Lown Cardiovascular Group has the right to:

Be treated with dignity and respect
Be assured of privacy and confidentiality concerning information about their medical care
Have their questions, concerns and complaints addressed in good faith
Make choices and decisions regarding their medical care
Be provided with information necessary to give informed consent prior to any procedure or treatment
Receive (on request) information about fees and charges and receive an explanation of their bill regardless of the source of payment
Receive (on written request) a copy of their medical record

Every patient of the Lown Cardiovascular Group has the responsibility to:

Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions
Answer questions honestly and accurately
Be considerate of other patients, families and staff
Respect others' privacy and property
Respect Lown Group property and regulations
Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage
Pay bills promptly