Patient Rights and Responsibilities

Every patient of the Lown Cardiovascular Group has the right to:

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• Be treated with dignity and respect

• Be assured of privacy and confidentiality concerning information about their medical care

• Have their questions, concerns and complaints addressed in good faith

• Make choices and decisions regarding their medical care

• Be provided with information necessary to give informed consent prior to any procedure or treatment

• Receive (on request) information about fees and charges and receive an explanation of their bill regardless of the source of payment

• Receive (on written request) a copy of their medical record

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Every patient of the Lown Cardiovascular Group has the responsibility to:

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• Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions

• Answer questions honestly and accurately

• Be considerate of other patients, families and staff

• Respect others' privacy and property

• Respect Lown Group property and regulations

• Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage

• Pay bills promptly