Patient Rights and Responsibilities
Every patient of the Lown Cardiovascular Group has the right to:
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Be treated with dignity and respect
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Be assured of privacy and confidentiality concerning information about their medical care
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Have their questions, concerns and complaints addressed in good faith
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Make choices and decisions regarding their medical care
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Be provided with information necessary to give informed consent prior to any procedure or treatment
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Receive (on request) information about fees and charges and receive an explanation of their bill regardless of the source of payment
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Receive (on written request) a copy of their medical record
Every patient of the Lown Cardiovascular Group has the responsibility to:
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Actively participate in decisions about care and treatment, including being informed about outcomes of care in order to participate in current and future decisions
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Answer questions honestly and accurately
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Be considerate of other patients, families and staff
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Respect others' privacy and property
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Respect Lown Group property and regulations
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Provide accurate and complete information about your health insurance and meet the requirements of your health insurance coverage
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Pay bills promptly